Frequently Asked Questions

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Weekly data is pulled each Monday and monthly data on the 1st. A report appears once all of Amazon’s data for the period has landed, usually by Wednesday for weekly reports and by the 4th or 5th for monthly reports, because Amazon publishes some monthly vendor figures 2 to 3 days after month end. You get a heads-up email when the first account is ready, and Data Status shows each account’s progress.

Why are my Reports not updated yet?

Open Data Status in the app to see each account’s progress. When Amazon delivers a report with a metric zeroed out before its data has landed, InsightLeap rejects it and pulls again 12 hours later, up to 3 times.

The Export page downloads any week or month as an Excel workbook (products, sales by tag, Amazon.com data), and every table exports to CSV. For Amazon’s raw report files, send us a message.

Yes. Seller Central accounts get weekly and monthly reports (sales, traffic, buy box percentage, FBA inventory, fees, net proceeds, advertising, and Amazon.com), scheduled PDFs, a Finances page, and Analysis.

InsightLeap was built for Vendor Central first; brands that sell both ways connect each as its own account under one team.

Team Settings > Reports sets the defaults for every account on a team, and Settings > Reports changes one account. Show or hide any section or card, and rank each product table by top, bottom, or biggest change, with 5, 10, 25, or 50 rows.

Yes. Set a logo and accent color in Team Settings > Reports for every account, or in Settings > Reports for one account. Team Settings > Reports also turns the “Powered by InsightLeap” footer on or off.

A ledger in the Profitability section of vendor reports. It starts from shipped revenue, subtracts shipped COGS to reach Amazon’s product margin, then adds contra COGS and subtracts the sales discounts you fund to reach the net margin Amazon earns on your products, next to the Net PPM Amazon reports.

Amazon reports contra COGS and sales discounts in the Sourcing view only, so in the Manufacturing view the bridge stops at product margin.

The distributor view InsightLeap pulls your Vendor Central data in. Sourcing counts the ASINs Amazon bought from you under your vendor code; Manufacturing counts every ASIN carrying your brand and adds Amazon Ordered Units and Revenue, Procurable Product Out of Stock Rate, and Ultra Fast Track. Contra COGS and sales discounts exist only in Sourcing.

Choose it when you create the account and change it on Settings > Vendor Central. A change applies from the next pull, and reports do not compare periods pulled in different views.

On Manage Products > Product Details, use Import Product Details via CSV and fill in the Unit Cost column. Reports then add Your Gross Profit and Your Gross Margin for the products with a cost, and Insights checks for products selling at a loss.

Turn on Report Annotations in Team Settings > Reports or Settings > Reports to write a note on each report. The note prints on the report page and in the PDF.

Accounts with notes on are not sent scheduled PDFs: send each period with Send Report to Recipients after writing the note.

Hover any card label on a report for its definition, or turn on Field Guide in PDF in your report settings to end each PDF with a page defining every figure on it.

Connect an Amazon Ads profile and reports add Sponsored Products, Brands, and Display spend, sales, ACOS, TACOS, ROAS, impressions, and clicks. Advertising > Search Terms shows the Sponsored Products search terms behind them, by campaign.

Review Activity comes from the daily Amazon.com checks: new reviews, total review count, average rating, and an estimated star split for each monitored ASIN.

Customer Feedback is Amazon’s own grouping of review themes into topics, with a few review snippets per topic, in the US, UK, Germany, France, Italy, Spain, and Japan. InsightLeap no longer collects full review text.

Both pages are retired: their data stopped updating in December 2025 (chargebacks) and November 2023 (purchase orders). Vendor reports now carry contra COGS, the co-op, damage, and freight allowances Amazon takes back, and open PO units sit next to inventory on the Products table.

Yes. A team admin connects a Slack incoming webhook in Team Settings > Integrations, and InsightLeap posts each day’s Amazon.com changes to that channel. Integrations is turned on per team, so ask us to turn it on for yours.

Team admins can open Team Settings > Plan and choose Payment & Invoices to update the card on file and download invoices. If you don’t see the button, send us a message.

Each figure is monthly: the product’s newest week of sales in the last 8 weeks, times 4.33, at its average sale price. For Vendor Central accounts that price is Amazon’s average retail price (shipped revenue per unit), not what Amazon pays you. Without recent sales, the estimate uses Amazon’s “bought in past month” badge at the buy box price.

Some checks count only the share affected: a buy box lost on 18 of 30 days counts 60% of the month. The headline total counts each product once, at its largest figure.

After each daily Amazon.com crawl, when each report import completes, and after the nightly advertising refresh. Report-based checks cover the whole catalog; Amazon.com checks cover the ASINs you monitor.

Each monitored listing is checked against 8 rules: a title of 75 characters or fewer, the title starting with the brand, 5 or more images, 5 or more bullets, A+ content or a Brand Story, a description when there is no A+ content, 3.5 stars or more on 5 or more ratings, and an in-stock offer held by your account (Amazon Retail on a vendor listing). A listing’s score is the rules it passes divided by the rules that apply, times 100.

The catalog score is the average across monitored listings. It shows once at least 5 monitored listings carry at least half of the newest month’s revenue; monitor more of your top sellers in Manage Products to fill it in.