Glossary
38 terms
Amazon Vendor Central Glossary
The reports, metrics, acronyms, chargebacks, claims, and programs a vendor meets in Vendor Central, defined in plain language, with where each one lives in the console. Includes every metric InsightLeap reports.
InsightLeap metrics
The metrics InsightLeap reports, each with where it comes from in Vendor Central. Formerly the Metric Descriptions support page.
Amazon Fast Track buy box
Fast Track Buy Box rate is an Amazon Vendor Central metric that measures vendor performance and product availability, taking into account the in-stock percentage, pricing, and selection of your available items, and it tracks how often those items carry a Fast Track offer.
Amazon Receipts
Total cost of the units, Amazon received from you during the selected time period.
Amazon Shipped COGS
Total shipped cost of goods sold by Amazon during the selected time period. / Cost of goods sold to customers.
Amazon Shipped COGS History
Total shipped cost of goods sold by Amazon during the selected time period. Cost of goods sold to customers.
Chargebacks
A chargeback on Amazon Vendor Central is a fee Amazon deducts from your remittance when an order or shipment misses one of its compliance requirements.
Fill Rate - Accepted Rate
Percentage of Items Confirmed as ‘Accepted’ during PO confirmation.
Fill Rate - Backordered Rate
Percentage of Quantity Confirmed as ‘Back Ordered’ during PO confirmation.
Lost buy box due to price
LBB (Lost Buy Box) due to price is the Vendor Central metric for the percentage of an ASIN's page views during which Amazon had the item in replenishable state and lost the buy box to a third-party merchant due to uncompetitive price.
Monthly Estimated Net Received
Monthly Estimated Net Received is a calculated value using the weekly "Net Received" value from the "InventoryHealth" report. Currently, Amazon ARA doesn't provide a Monthly Net Received so this is used as an alternative.
Month Over Month Shipped by Amazon
Total shipped cost of goods sold by Amazon during the selected time period. Cost of goods sold to customers.
Net Received
Net amount received by Amazon after subtracting the amount returned to the supplier in the selected time frame.
On Hand Revenue
On Hand Revenue is the estimated amount of revenue that amazon would generate if it sold off it's current inventory. On Hand Revenue is calculated by multiplying On Hand Units by Retail Price.
Out of Stock Items
Listing out of stock items with a Replenishment Code of 'Planned Replenishment (PR)' or 'New Product (NP)'. All other items are not listed.
Out of Stock & Replenishable
Rep OOS (Replenishable Out of Stock) is the percentage of customer glance views during which the item was Out of Stock but Replenishable, measured over the total customer glance views the item had.
Shipped Revenue
Shipped Revenue is InsightLeap's estimate to what Amazon's Shipped revenue is for a given period. We calculate this value by multiplying Shipped Units by Retail Price.
Top 10 Products Shipped
Top products shipped this month (units)
Unit Cost
Unit Cost is the price that amazon purchased the product. It is calculated by dividing Shipped COGS by Shipped Units. If Shipped COGS is not available we divide On Hand Cost by On Hand Units to determine the Unit Cost.
Weeks of Coverage
Weeks of Coverage
A
Amazon Fast Track buy box
Fast Track Buy Box rate is an Amazon Vendor Central metric that measures vendor performance and product availability, taking into account the in-stock percentage, pricing, and selection of your available items, and it tracks how often those items carry a Fast Track offer.
Amazon Receipts
Total cost of the units, Amazon received from you during the selected time period.
Amazon Shipped COGS
Total shipped cost of goods sold by Amazon during the selected time period. / Cost of goods sold to customers.
Amazon Shipped COGS History
Total shipped cost of goods sold by Amazon during the selected time period. Cost of goods sold to customers.
Andon Cord (Amazon)
On Amazon, an Andon Cord is a hold that suspends a single ASIN from sale after customer complaints point to a physical or functional defect, or to a mismatch between the item and its product page, until the vendor responds and the complaints are resolved.
ASN (Advance Shipment Notice)
An ASN (Advance Shipment Notice) is the electronic notice a vendor sends Amazon before a shipment reaches the fulfillment center, declaring what is on the truck, in which cartons, and against which PO.
AVS (Amazon Vendor Services)
AVS (Amazon Vendor Services) is Amazon's paid, invitation-only account-management program for 1P vendors, distinct from Alexa Voice Service, the unrelated Amazon developer platform that shares the same abbreviation.
C
Carrier Central
Carrier Central is Amazon's appointment portal at carriercentral.amazon.com, where a vendor or its carrier books, tracks, and reschedules delivery appointments for inbound freight arriving at an Amazon fulfillment center.
Chargebacks
A chargeback on Amazon Vendor Central is a fee Amazon deducts from your remittance when an order or shipment misses one of its compliance requirements.
Contra-COGS (Contra Cost of Goods Sold)
Contra-COGS is Amazon's accounting term for the vendor-funded allowances that get netted against Shipped COGS, lowering the cost of goods sold Amazon books on the products it buys from you.
Co-op (Cooperative Marketing Agreement)
Co-op, short for cooperative marketing agreement, is a vendor-funded share of your Amazon business that Amazon deducts from what it pays you, covering the marketing, freight, and damage terms your vendor agreement commits you to.
F
FFP (Frustration-Free Packaging)
FFP (Frustration-Free Packaging) is Amazon's Tier 1 packaging certification, the highest of its three tiers, confirming that a vendor's retail packaging is fully recyclable, easy to open, and free of excess protective material.
Fill Rate - Accepted Rate
Percentage of Items Confirmed as ‘Accepted’ during PO confirmation.
Fill Rate - Backordered Rate
Percentage of Quantity Confirmed as ‘Back Ordered’ during PO confirmation.
M
Monthly Estimated Net Received
Monthly Estimated Net Received is a calculated value using the weekly "Net Received" value from the "InventoryHealth" report. Currently, Amazon ARA doesn't provide a Monthly Net Received so this is used as an alternative.
Month Over Month Shipped by Amazon
Total shipped cost of goods sold by Amazon during the selected time period. Cost of goods sold to customers.
N
Net PPM (Net Pure Product Margin)
Net PPM (Net Pure Product Margin) is Amazon's product-level margin metric for vendors: pure product margin after cost of goods and services are deducted, shown as a percentage against the prior period and year over year.
Net Received
Net amount received by Amazon after subtracting the amount returned to the supplier in the selected time frame.
O
On Hand Revenue
On Hand Revenue is the estimated amount of revenue that amazon would generate if it sold off it's current inventory. On Hand Revenue is calculated by multiplying On Hand Units by Retail Price.
Out of Stock Items
Listing out of stock items with a Replenishment Code of 'Planned Replenishment (PR)' or 'New Product (NP)'. All other items are not listed.
Out of Stock & Replenishable
Rep OOS (Replenishable Out of Stock) is the percentage of customer glance views during which the item was Out of Stock but Replenishable, measured over the total customer glance views the item had.
P
PO (Purchase Order) On-Time Accuracy
PO (Purchase Order) On-Time Accuracy is the Amazon Vendor Central chargeback category that measures whether a vendor ships or delivers confirmed units within the ship or delivery window named on the purchase order.
Procurable Product OOS
Procurable Product OOS (also called Retail OOS or ROOS) is the Vendor Central metric for the share of an ASIN's glance views that arrived while the item was out of stock, measured across every ASIN Amazon can procure from the vendor.
Purchase Order (PO)
A purchase order (PO) on Amazon Vendor Central is the order Amazon issues to a vendor against its own demand forecast, naming the items and quantities Amazon wants shipped and the window it wants them in.
S
Shipped Revenue
Shipped Revenue is InsightLeap's estimate to what Amazon's Shipped revenue is for a given period. We calculate this value by multiplying Shipped Units by Retail Price.
Shortage Claim (SC)
A shortage claim is Amazon's claim that a vendor invoiced for more units than Amazon's receiving process recorded, and the difference comes off the payment on that invoice.
SIOC (Ships in Own Container)
SIOC (Ships in Own Container) is Amazon's Tier 2 packaging certification, confirming that a product's own packaging can travel through Amazon's fulfillment network to the customer without an overbox or any added Amazon packaging.
SIPP (Ships in Product Packaging)
SIPP (Ships in Product Packaging) is Amazon's current name for the packaging certification previously called SIOC (Ships in Own Container): the same program with the same certification standards, renamed.
SoROOS (Sourceable Replenishable Out of Stock)
SoROOS (Sourceable Replenishable Out of Stock) is the Vendor Central metric for the share of an ASIN's customer glance views that landed while the item was out of stock even though Amazon's systems showed it could still be sourced and reordered from the vendor.
SSCC (Serial Shipping Container Code) Label
An SSCC (Serial Shipping Container Code) label is the GS1-128 barcode that carries the 18-digit number identifying a single carton or pallet in a vendor shipment to Amazon.
U
Unapplied Cash (Unapplied Credit)
Unapplied cash (also called unapplied credit) is a payment or credit that has reached a vendor's Amazon account but has not been matched to the specific invoice or purchase order it was meant to settle.
Unit Cost
Unit Cost is the price that amazon purchased the product. It is calculated by dividing Shipped COGS by Shipped Units. If Shipped COGS is not available we divide On Hand Cost by On Hand Units to determine the Unit Cost.