Out of Stock & Replenishable

Rep OOS (Replenishable Out of Stock) is the percentage of customer glance views during which the item was Out of Stock but Replenishable, measured over the total customer glance views the item had.

What it is

Two things have to be true at once for a glance view to land in the numerator: the item was out of stock, and it was still replenishable, meaning Amazon had not stopped sourcing it. The denominator is every glance view the item took over the same period, so the figure reads as the share of detail page traffic that arrived when there was nothing to sell. A glance view is a view of the item’s detail page; What Are Glance Views on Amazon? covers what Amazon counts.

It gets confused with the similarly named Out of Stock Items, a different metric in a different report that lists out of stock items carrying a Replenishment Code of Planned Replenishment (PR) or New Product (NP), pulled from the “Vendor Catalog Listing” report. Go there for the list of which ASINs are out; this metric is the percentage of traffic that arrived during those outages.

Where it lives in Vendor Central

You can find the same value on the “Operational Metrics” report, where it carries the name “OOS & replenishable GV Pct”; this glossary files the same metric under Out of Stock & Replenishable. That longer Vendor Central label, and not the Rep OOS shorthand, is what to scan for in the report.

Why it matters to a vendor

Every glance view counted here is a shopper who reached the detail page and could not buy the item, on an ASIN Amazon still intends to restock. The traffic had already been earned by the time the item went dark, so the fix sits in the replenishment cycle and Amazon’s ordering.

Because the denominator is glance views and not days or units, timing counts as much as duration: an item that goes dark through a heavy traffic stretch posts a worse figure than the same item out the same number of days in a quiet one. Read it per ASIN rather than as a catalog average, and watch whether it holds period after period, since a repeating figure points at a replenishment pattern instead of a one-off stockout.

Related terms

• Out of Stock Items: the entry most often mistaken for this one, a list of out of stock items with a Replenishment Code of PR or NP, from the “Vendor Catalog Listing” report.
• Lost buy box due to price: the closest sibling metric, a percentage of page views on an item in replenishable state, where the cause is price competition instead of stock.
• Every Amazon Vendor Central Report, Defined: how the Traffic Diagnostic report and the rest of Vendor Central’s reports fit together, and which have a programmatic equivalent.
• Glossary index: the rest of the Vendor Central terms and InsightLeap metrics.